Ch. 75 Not Available to Many Baltimore City Comcast Subscribers
Tue., Sep. 19, 2006 Filed in: public access
news
Some Baltimore City Comcast cable TV
subscribers are reporting that for about two weeks
they have been unable to receive Channel
75, the public access channel, which is
included with all cable packages, even the most basic
$10/month package.
According to a Comcast customer service representative the problem affects all subscribers with a digital cable box. The representative was not sure what percentage of the 115,000 or so city subscribers this represents, but said that Comcast is in the process of trying to switch all subscribers to these digital boxes. The representative also suggested that subscribers with digital cable boxes can access Ch. 75 by bypassing the digital cable box and plugging the cable directly into a cable-ready TV set.
The problem does not affect the government channel, Channel 25, which is also broadcast out of the Mayor's Office of Cable and Communications.
More information about this problem will be posted at www.baltimoregrassrootsmedia.org as it becomes available.
Update 9/27/06: One subscriber with a digital cable box claimed that he does not think he lost access to channel 75. Efforts to find out from Comcast exactly what happened and how many were affected have been unsuccessful. As of 9/22/06 at 10:45 am Eugene Bennett, Comcast's liaison to the Mayor's Office of Cable and Communications (MOCC) was not aware that the interruption had occurred. The MOCC as of 9/27/06 was also unaware.
According to a Comcast customer service representative the problem affects all subscribers with a digital cable box. The representative was not sure what percentage of the 115,000 or so city subscribers this represents, but said that Comcast is in the process of trying to switch all subscribers to these digital boxes. The representative also suggested that subscribers with digital cable boxes can access Ch. 75 by bypassing the digital cable box and plugging the cable directly into a cable-ready TV set.
The problem does not affect the government channel, Channel 25, which is also broadcast out of the Mayor's Office of Cable and Communications.
More information about this problem will be posted at www.baltimoregrassrootsmedia.org as it becomes available.
Update 9/27/06: One subscriber with a digital cable box claimed that he does not think he lost access to channel 75. Efforts to find out from Comcast exactly what happened and how many were affected have been unsuccessful. As of 9/22/06 at 10:45 am Eugene Bennett, Comcast's liaison to the Mayor's Office of Cable and Communications (MOCC) was not aware that the interruption had occurred. The MOCC as of 9/27/06 was also unaware.